Car Dealerships Step Up During Coronavirus


Hayley Toyota of Roanoke, Virginia

“Great as always, even with everything going on. I appreciate Haley Toyota keeping service open and making sure everything is sanitary.”

“The service department had a nice waiting area and place to go for a walk if you don’t want to sit around people in this corona craze.”

Braman Honda of Palm Beach, Florida

“Had another great service appointment. Our service adviser was great as usual and got the service done promptly. The waiting area was clean and comfortable and they were sanitizing it on a regular basis. No problem maintaining social distancing as the furnishings were well spaced.”

Palmen Chrysler Dodge Jeep Ram of Kenosha, Wisconsin

“Our salesperson, Larry, listened to us and was very knowledgeable and caring. The entire process was very easy and stress-free, especially during this coronavirus crisis.”

Lia Honda of Northampton, Massachusetts

“During the early stages of the 2020 coronavirus crisis, I found myself looking to trade up from a lease-ending 2017 Civic Hatchback for a 2020 Accord Touring lease. My salesman, Ray, welcomed me back with prompt and thorough replies to all my questions, and a great deal that I appreciated. Ray has a mature, seasoned and straightforward style. He tells it like it is without all the sales jargon, and when the time came to make me an offer, their best was as good as it gets.”

Sloane Toyota of Malvern, Pennsylvania

“I asked to rent a car to come home directly rather than wait while my car was being inspected, due to my concerns about coronavirus. After picking my car up and coming home, I realized that Sloane Toyota gave me a complimentary car rental! Thank you so much, Sloane.”

Modern Toyota of Winston Salem, North Carolina

“They checked me in immediately and offered consistent follow-up as to status of service. Cheerfully answered my myriad questions. A cleaning/sanitizing crew was at work to make the environment safe with respect to pandemic.”

Sullivan Buick GMC of Arlington Heights, Illinois

“It was very easy to work with salesperson Shane. He was honest about pricing and flexible during the COVID-19 pandemic.”

Braman Motors BMW of Miami, Florida

“I felt very guilty going to a dealership in these crazy times with everything going on with the coronavirus. However, it was time for me to get out of my lease and I had to do it before things got even crazier. From the moment I sent the initial inquiry, Alfred Olivares took care of me and made the whole process safe and easy. I am very pleased with the service I had here. I definitely recommend coming here.”

Larry H. Miller Chrysler Jeep Dodge Ram of Riverdale, Utah

“Took about 2 hours to fix and I had them change the oil, too. Facilities were clean and comfy and they had rearranged their waiting area to accommodate COVID-19 suggestions. I would have liked to see more sanitizing done but overall felt safe. Repair was done professionally and quickly.”

Grappone Ford of Bow, New Hampshire

“I visited Grappone less than a week after my car was totaled in an accident. It was also at the very beginning of the COVID-19 pandemic. Needless to say, it was a stressful time for me personally and a stressful time for all. From the wonderful things I have heard from friends and family who have worked with Grappone, my positive experience was pretty typical! But I feel compelled to share that I feel like John Fay and the team at Grappone treated me with special care this past week, with special considerations to my car shopping after just having had an accident, and due to all of the precautions about the virus.”

Herb Chambers Chrysler Dodge Jeep Ram Fiat of Millbury, Massachusetts

“As an 85-year-old, I was nervous about taking my car into a public place for service during the coronavirus time. However, I was very impressed with the special care the employees were taking to keep the waiting room, etc., clean and disinfected. My worries were immediately over and the staff couldn’t have been more kind.”

Continental Nissan of Countryside, Illinois

“Juan Nieves and Jocelyn Medina were the ultimate team! During this pandemic, they picked me up from my house and brought me to the dealer where I bought a new 2020 Nissan Sentra. Wow, Continental Nissan went above and beyond today. Awesome! A+++”

Germain Nissan of Columbus, Ohio

“The sales staff was really friendly and had appropriate measures for social distancing for everyone’s safety. A great experience overall.”

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